Cummins Onan
Cummins Onan Net Promoter Score (NPS)
- 80% Promoters
- 0% Passives
- 20% Detractors
Cummins Onan's estimated NPS of 60 considered to be high. 80% of users would likely recommend Cummins Onan to a friend or colleague.
Cummins Onan Reviews
Sardis, Mississippi
Replace of onan 5500
User's recommendation: Don’t use this site
Gastonia, North Carolina
Onan generator repair
Venus, Texas
Poor workmanship.
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Verified Reviewer |
Elkhart, Indiana
Terrible customer service/product
- Breaks down too often
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGenerator won't start
Preferred solution: To get it fixed so it's the way it's suppose to be
Miami, Florida
No one return calls
Inferior parts
Preferred solution: Price reduction
User's recommendation: Buy another brand gen
Swedesboro, New Jersey
Inop brand new unit generator
Dalton, Georgia
Trying to find a place close to me to buy a oil filter
- There tuff and work great
Preferred solution: The phone number to a dealership near me!
User's recommendation: Good luck
The Bronx, New York
Code 37
Preferred solution: Let the company propose a solution
Ontario, California
Generator won't start
Preferred solution: Answer to the issue with the generator
User's recommendation: Why would i you just pass the problem to someone else
Cerritos, California
Troubleshooting
User's recommendation: Do not buy
Spring Hill, Florida
I am also a Mobile dog groomer. Purchased a new generator 6/19.
Since it’s been totally replaced twice costing me enough revenue I pretty much paid for both. Now at approximately 1400 hours the engine blew. I was down for 3 weeks. The new engine ran for 12 hours before shutting down.
The problem is a known issue. There’s a service bulletin out by Onan addressing it. They are offering to replace my generator again with a fuel injection version but they want the expense of the swap to fall on me. Approximately $1,800.
Doesn’t seem right.
Pretty sad that such a big company like Cummins treats us small business owners that are dependent on their produce so poorly. This is happening and has been happening due to a problem with their product and we are all footing the bill.